the Future of Hospitality
the Future of Hospitality
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←EPISODE · 40 MIN

Inside Haarlem’s hidden gem: a GM’s perspective

It’s not just about the rooms or the dishes, it’s about the experience and the people behind it. In this episode, Mark Welbers, General Manager of Carlton Square Hotel in Haarlem, shares his insights on hospitality trends, guest expectations, and the evolving role of technology in hotels.

Mark WelbersMark WelbersGeneral Manager

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